Store Management System Docs
Store Management SystemOld DocsSupport
  • 👋Welcome
  • ✨Overview
    • App Features
  • 🛠️Installation Guide
    • Pre-Installation stuff
    • Application installation
  • 🗳️Usage Guide
    • Using app for first time
    • Updating the app
    • Password reset
    • Home page
    • PoS Page
    • Returns or Exchanges
    • Analytics Page
    • Inventory page
    • Employee page
    • Application settings
    • Printer settings
    • Store settings
    • Account settings
  • 🖥️Compatibility
    • Can I run it
  • 📋Licenses
    • Store Management System License
    • Store Management System Icon License
    • Documentation License
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  1. Usage Guide

Returns or Exchanges

If sales go sour...

PreviousPoS PageNextAnalytics Page

Last updated 3 months ago

Returns and Exchanges page.

You can search sales using the sale number and then edit which item or items the consumer wants to return the total shown below is the total which will be returned or exchanged.

Exchange product

The dialog for product exchange will show total amount that will be given to user for use in there exchanging of product and an option of whether the user prodcukt will be restocked in the shop inventory or not click the desired option and you will be taken to the PoS.

The PoS will show Credit if the exchanged product has less amount. otherwise total will be shown.

Return Product

The dialog for product return shows total amount that will be returned to the consumer. You have to give the reason for the return of the product and choose whether to restock the returned item or not.

🗳️
Returns or Exchanges page
Product exchange dialog
PoS with credit
PoS with total
Product return dialog
Returns or Exchanges page
Product exchange dialog box that shows restock or don't restock
PoS where the exchanged sale is used to buy other product
PoS where exchanged credit is less that total of the new sale
Product return dialog where there is asked to input the reason of the return and whether to restock or not